How to reach our support team, and what to include.
Questions about your order, our guarantee or the product itself — here is how to reach us and what to include so we can help quickly.
Email support@vigoorhorse.com with your order number, the email address used at checkout and your purchase date. We aim to reply within one to two business days. Our 60-day money-back guarantee runs from the date of purchase.
Email: support@vigoorhorse.com
We aim to respond to every message within one to two business days. If your message is about an existing order, including the details below will usually let us resolve it in a single reply.
Every VigorHorse order is backed by our 60-day money-back guarantee from the date of purchase. Contact support within that window and we will walk you through the process. Full detail is on our refund policy page.
We cannot give medical advice, and we would be doing you a disservice if we tried. Two things are worth raising with your own doctor or pharmacist: whether VigorHorse is suitable alongside any medication you take — take your physical bottle so they can read the label — and whether a persistent change in energy, mood or sexual function warrants assessment. The second matters more than the first, because several common causes are genuinely treatable.
If something on this website is unclear, out of date or simply wrong, please tell us. Point us at the page and what looks incorrect, and we will check it and fix it.